Welcome to our quick guide on how to make the most of Islamabad Police’s online services. In this comprehensive overview, we will walk you through the various online tools and resources provided by Islamabad Police, empowering you to conveniently access essential services and information from the comfort of your own home.
In today’s era, it is essential to harness technology, innovate existing practices, and streamline processes for a hassle-free and time-efficient approach.
Emphasizing the significance of technology and digitization, services like these play crucial roles in ensuring efficient governance and effective law enforcement in the public sector.
Consequently, efforts are consistently underway to explore avenues for implementing smart policing in Islamabad, with the aim of enhancing service delivery.
SMART POLICING IN ISLAMABAD CITY
The city of Islamabad is actively embracing the concept of smart policing to enhance law enforcement practices. This approach leverages advanced technologies and digital solutions to improve the effectiveness and efficiency of the police force in ensuring public safety and maintaining law.
From filing reports and tracking complaints to obtaining character certificates and verifying vehicle documents, Islamabad Police’s online platform offers a range of services designed to enhance efficiency, transparency, and accessibility.
Smart policing in Islamabad City is being implemented to enhance law enforcement using advanced technologies and digital solutions, aiming to improve public safety and maintain law and order.
The transition from manual processes to technology-driven solutions has significantly reduced response time and manpower required to address public requests and inquiries.
This has not only accelerated the operations of the police department but also fostered trust among citizens. Recognizing the importance of keeping pace with rapid changes, law enforcement authorities in Islamabad have introduced several technology-driven initiatives to enhance convenience for the public.
Islamabad Police has taken proactive measures to meet this demand by launching new initiatives that enable smart policing and provide improved assistance to the community. Let’s take a closer look at these initiatives.
Online Traffic Appointment
The Islamabad Traffic Police (ITP) has introduced an online appointment system for the convenience of Islamabad residents. This system allows individuals to book appointments for their driving licenses using their computers or smartphones, saving them valuable time. Gone are the days of having to visit physical centers and endure long queues to secure a slot.
The online appointment system will undergo regular updates and expansions to digitize additional services. This initiative reflects the commitment to embrace technology and streamline various processes for the benefit of the public.
How to Book Online Traffic Appointment
To book an online appointment with the Islamabad Traffic Police for your driving license…
- Visit the official website of the Islamabad Traffic Police at https://www.islamabadtrafficpolice.gov.pk/.
- Locate and click on the appointment system button.
- Choose the specific service for which you wish to schedule an appointment. A calendar will appear on the screen.
- Select the desired date for your appointment from the calendar. Once you’ve chosen the date, proceed to select a suitable time slot. Click on “Continue” to proceed.
- Fill in the required information in the provided fields, including your name, email address, contact number, and CNIC number.
- Click on “Continue” to finalize and confirm your appointment.
By following these steps, you will successfully book your appointment with the Islamabad Traffic Police for your driving license.
ONLINE COMPLAINT SYSTEM
Every citizen has the right to register a complaint with the law enforcement authority. There are two options available: visiting the police station in person to file a manual complaint or utilizing the dedicated online portal for submitting complaints.
Regardless of the chosen method, appropriate action will be taken upon receiving the complaint. Various categories are covered for complaint submission, including misbehavior, illegal gratification, and traffic-related issues.
It is crucial to note that making a false complaint against an individual is considered a crime under the Penal Court of Pakistan. Those found guilty of such false reporting can face punishments that may include a prison term of up to 6 months, a fine, or both.
How to Register Online Complaint
Here is a step-by-step guide to help you through the process of registering a complaint.
Step 1: Access the Islamabad Police website at https://www.islamabadpolice.gov.pk/ipwe/reportcrime.
Step 2: Choose the specific type of complaint you wish to register and provide your personal details as requested.
Step 3: In the second section of the form, describe the complaint in detail. You have a character limit of up to 1800 to ensure you provide all relevant information to the department.
Step 4: Select the recipient to whom you want to address the complaint, and then click on the submit button.
Alternatively, you can also lodge your complaint by sending an email from your personal email address to the department at ig.ict.at.your.service@gmail.com.
By following these steps, you will be able to effectively register your complaint with the Islamabad Police.
List of Police Stations in Islamabad
POLICE STATIONS-AREA
| STATION BOUNDARIES |
CTD
| All Station Boundaries |
Industrial Area I-9
| I-9,I-8,H-8,H-9, Faizabad, IJP road Near Faizabad |
Kohsar
| F7(F-7Markz,F-7/1,F-7/2,F-7/3,F-7/4) F6 (F-6Markz,F-6/1,F-6/2,F-6/3,F-6/4) E-7,Blue Area, Saidpur,Daman-E-Koh |
Margalla
| F-8, F-9, E-8, E-9, Saniari, klingal, Faisal Mousque, F-8 Kachehri.
|
Shalimar
| F-10, F-11, D-10, D-11, Chontra, Saniari, Mera Beri. Area of Sector E-11 |
Women Police Station
| Whole Islamabad |
TRAFFIC ALERT SMS
Traffic congestions in commercial areas like Blue Area Islamabad is a common occurrence due to wrong parking, particularly during rush hours. To address this issue, the traffic police personnel are actively present to manage the flow of traffic.
Additionally, the department offers a valuable service that allows citizens to stay informed about the current traffic conditions on various roads.
By availing themselves of this service, individuals can obtain real-time updates regarding the traffic situation and make informed decisions about choosing alternate routes if necessary.
This initiative aims to provide convenience and assistance to the public, enabling them to navigate the city more efficiently and minimize delays caused by congestion.
To ensure a smooth travel experience and to stay informed about road blockages, diversions, and traffic congestion, travelers in Islamabad can utilize the SMS Alert System provided by the Islamabad Traffic Police.
By simply sending a text message with the word ‘update’ to the number 0331-0487487, users can receive instant alerts regarding road conditions in various parts of the city. It is important to note that this service is provided free of cost.
On average, over 1500 commuters benefit from this service on a daily basis, taking advantage of the real-time information to plan their routes more effectively.
E-police desk
To enhance smart policing and improve the convenience of residents in Islamabad, the Islamabad Police has introduced a cutting-edge automated police desk in the F-6 sector. The e-police desk operates without the need for police personnel and allows complainants to utilize the facility independently.
There are two methods to register complaints using the e-police desk. Complainants can either type their complaint or use a telephone that automatically connects them to the police control room. If the complainant chooses to type the complaint, a copy is sent to the office of the DIG operations and another copy is forwarded to the relevant police station.
The efficiency of the process is evident as, within 5 minutes of submitting the complaint, the system’s backend staff will contact the complainant to gather further information and coordinate.
Currently, there is only one such setup, but based on the public response and usability, additional booths will be established in different parts of the city.
The law enforcement agencies in Islamabad consistently integrate technology into their daily operations and services, ensuring efficient and effective public service delivery.
As part of the Safe City project, the e-challan system in Islamabad is another initiative implemented by the traffic police to enforce traffic regulations and penalize violators.
